Legal policy

Terms of Service

Last updated: May 22, 2026 Effective date: May 22, 2026

1. Acceptance of terms

By accessing or using Dominio System (the "Service" or "Platform"), you agree to these Terms of Service (the "Terms") in their entirety. If you do not agree with any part, you must not use the Service.

These Terms constitute a legal agreement between you (the "Customer", "User" or "you") and Dominio System LLC, a limited liability company organized under the laws of Wyoming, United States, with business address at 30 N Gould St STE R, Sheridan, WY 82801, United States (hereinafter "Dominio System", "we", "us" or "the Company").

2. Definitions

3. Service description

Dominio System is a vertical automation platform for service businesses in Latin America. The Service includes, among other features:

The Service is provided "as is" and on a monthly subscription model.

4. Account registration and eligibility

To use the Service, you must:

You are responsible for all activity occurring under your account. Dominio System will not be liable for losses resulting from unauthorized use of your account if you did not notify the incident in a timely manner.

5. Plans and billing

5.1 Available plans

All prices are in U.S. dollars (USD) and do not include applicable taxes that may be added according to your jurisdiction.

5.2 Free trial

We offer a 14-day free trial that does not require a credit card. At the end of the trial, you must add a valid payment method to continue using the Service.

5.3 Automatic renewal

Subscriptions automatically renew at the end of each billing period, until you cancel. By activating a subscription, you authorize Dominio System (through Stripe) to automatically charge your payment method on each renewal.

5.4 Price changes

We reserve the right to modify prices. Changes apply only to future renewals and are communicated by email at least 30 days in advance. Customers on the Founding plan retain their fixed lifetime price as long as their subscription remains active without interruption.

5.5 Refunds

See our Refund Policy.

6. Data ownership

6.1 Customer Data

You retain all rights to Customer Data. You grant Dominio System a limited, non-exclusive, worldwide, royalty-free license to process, store, and transmit Customer Data solely for the purpose of providing the Service to you.

6.2 Contact Data

You acknowledge that data of Contacts (patients and customers of your business) processed within the Platform (including WhatsApp conversations, phone numbers, appointments, history) is your responsibility as data controller under applicable data protection laws (LFPDPPP in Mexico, GDPR in EU, etc.). Dominio System acts as a data processor on your behalf.

You commit to:

6.3 Aggregated and anonymized data

Dominio System may use aggregated and anonymized data (usage statistics, sector trends, ARIA performance metrics) to improve the Service and publish general reports that do not allow identification of individual Customers or their Contacts.

7. Acceptable use

You commit not to use the Service for:

Violations of this section may result in immediate suspension without refund and reporting to competent authorities if applicable.

8. Compliance with Meta WhatsApp Business API

The ARIA component of the Service operates on WhatsApp Business API provided by Meta Platforms, Inc. Your use of the Service is subject to Meta's policies, including:

You acknowledge that violations of Meta's policies may result in the suspension of your WhatsApp Business number by Meta, an event outside of Dominio System's control.

9. Intellectual property

9.1 Dominio System ownership

The Service, including all its software, design, trademarks, logos, content, source code, documentation, and the "Dominio System" brand with tagline "automation plattform" (intentional double-T spelling), are the exclusive property of Dominio System LLC and are protected by United States and international intellectual property laws.

These Terms do not grant you any rights over Dominio System's intellectual property except the limited and revocable license to use the Service during your active subscription.

9.2 Suggestions and feedback

If you send us suggestions, feedback, or ideas to improve the Service, you grant Dominio System a perpetual, worldwide, royalty-free right to use such suggestions without obligation of compensation or attribution.

10. Termination

10.1 Termination by Customer

You may cancel your subscription at any time from your dashboard or by emailing support@dominiosystem.com. Cancellation is effective at the end of the current billing period.

10.2 Termination by Dominio System

We may suspend or terminate your account immediately, with or without prior notice, if:

10.3 Effects of termination

Upon termination of your account:

11. Warranties and disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOMINIO SYSTEM DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED AVAILABILITY.

We do not warrant that:

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

These limitations do not apply in cases of:

13. Indemnification

You agree to indemnify and hold harmless Dominio System LLC, its directors, employees, agents, and affiliates, from any claim, damage, loss, or expense (including reasonable legal fees) arising from:

14. Governing law and jurisdiction

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflicts of law principles.

Any dispute related to these Terms or the Service shall first be submitted to a good-faith direct resolution process between the parties for 30 days.

If not resolved, the dispute shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA) in English, seated in Sheridan, Wyoming, United States. The prevailing party shall be entitled to recover reasonable legal fees.

Notwithstanding the foregoing, either party may seek injunctive relief in competent courts to protect intellectual property rights.

15. Changes to these Terms

We may modify these Terms at any time. Material changes will be notified by email to your registered address at least 30 days prior to their effective date.

Continued use of the Service after the effective date of changes constitutes your acceptance of the new Terms. If you do not agree, you must cancel your subscription before that date.

16. General provisions

17. Contact

For questions about these Terms:

Email: support@dominiosystem.com
Company: Dominio System LLC
Address: 30 N Gould St STE R, Sheridan, WY 82801, United States
Website: https://dominiosystem.com